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What You Agree To When You Use Your Account

These terms set out the rules that apply when you access nova126 login and use your account — including how deposits via DANA, OVO, and GoPay are handled, what we expect from you, and what you can expect from us.

Account Holder ResponsibilityDANA · OVO · GoPay CoveredIndonesia-Eligible Regions OnlyUpdates Notified via Account
nova126 login What You Agree To When You Use Your Account
CONTACT AND QUERIES

How to Reach Us About These Terms

Live Chat Support Reach our account team directly through the live chat window in your dashboard. Available around the clock for questions about these terms, account status, or wallet verification for DANA, OVO, and GoPay.
Email Support Send detailed term-related queries to our support address listed in your account settings. We aim to respond within one business day, covering eligibility, account changes, and withdrawal policy questions.
Account Help Centre Your account dashboard includes a Help section with answers to common questions about these terms, payment conditions, and how to request a review of any decision affecting your account access.
ACCOUNT SECURITY

How We Protect and Manage Your Account Data

Your account security and data handling are central to how we operate. We apply standard encryption across all account sessions, and your payment details — including linked DANA, OVO, and GoPay wallets — are stored with access controls that limit who can view them internally. We retain account data for as long as your account is active and for the period required under applicable local regulations after closure. You have the right to request a copy of the data we hold on your account, to correct inaccurate details, or to ask us to close your account. Submit any of these requests through the support channel in your account dashboard.

Data Retention Policy

We keep your account records for the duration your account is active, plus any period required by local regulation. After that window closes, personal data is deleted or anonymised in line with our internal retention schedule.

Cookie and Session Handling

We use session cookies to keep you logged in securely. Preference cookies remember your language and payment settings. You can manage cookie preferences through your browser settings at any time without losing your account access.

Account Security Practices

Two-factor verification is available on your account and we recommend enabling it. Any login from an unrecognised device triggers an OTP check to your registered number before access is granted to your wallet or game history.

How to Request Changes or Corrections

To update personal details, correct account information, or request data deletion, contact us via live chat or the email address in your account settings. We process verified requests within the timeframe required by applicable local law.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often. For anything not covered here, reach us through live chat or the Help section in your account dashboard.

Access depends on local law in your current location. These terms apply to accounts registered for Indonesia-eligible regions. If you are in a region where access is not permitted, you should not use the platform until you return to an eligible area.

We will notify you through your registered account before any material change takes effect. Continuing to use your account after the notice period means you accept the updated terms. You can close your account if you do not agree.

Go to your account profile, select the payment settings section, and update your e-wallet number there. Make sure the wallet name matches your registered account name before submitting a withdrawal request to avoid processing delays.

You can request a copy of your account data, ask us to correct inaccurate information, or request account closure and data deletion. Submit these requests through live chat or the support email listed in your account settings.

You are fully responsible for all activity on your account. These terms require you to keep your login credentials private. If you suspect unauthorised access, contact our support team immediately so we can secure your account and review recent activity.

We retain your records for the period required under applicable local regulations after account closure. Once that retention window ends, your personal data is deleted or anonymised according to our internal data handling schedule.